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JANUARY 8, 2020 UPDATE - City of Galt Computerized Systems Attacked by Ransomware

Post Date:01/08/2020 5:30 PM

The City of Galt  telephone system is largely restored following a ransomware attack that encrypted the telephone and other technology systems.  A few telephone numbers may still be affected until new equipment arrives.  The public should be able to dial regularly published telephone numbers to reach personnel at the various city offices.  Rebuilding of other technology systems continue and should be online over the next week to week and a half as programmers and technicians work through the various systems.  Members of the public should be able to obtain help and assistance from city personnel by telephone or in person.  Staff appreciates the citizens’ patience as the city recovers from the ransomware attack.  

Interim telephone numbers are still operational if you have any problems contacting departments through the regularly published telephone numbers.  Interim telephone numbers are listed below:

Parks & Recreation: 209-810-0293 – 8:00 a.m. to 10:00 p.m. 

City Clerk: 209-810-0526 – 7:30 a.m. to 5:30 p.m. 

Finance/Human Resources:  209-400-5436 – 7:30 a.m. to 5:30 p.m. 

Public Works: 209-810-0532 – 7:30 a.m. to 5:30 p.m. 

Community Development: 209-649-0285 – 7:30 a.m. to 5:30 p.m. 

Police Department non-emergency: 209-366-7000

The police department’s emergency 911 phone lines were not affected in the attack and are fully operational. Citizens with life threatening emergencies should dial 911.

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