Frequently Asked Questions

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Expand/Contract Questions and Answers

  • I want to change or cancel my EFT.

  • The following excuses will not help when your vehicle is being driven by an unlicensed driver and then stopped by a law enforcement officer for any reason.

  • How do I get my car released?

  • Why is driving without a valid license so serious?

  • What happens to my car…who impounds the car?

  • I don't understand…why 30 days? I absolutely need my car!

  • It was a minor infraction…why was my car impounded?

  • How long will my vehicle be impounded?

  • Why was my car impounded?

  • When did the cellular phone laws take effect?

  • What if I need to use my phone during an emergency and I do not have a hands-free device?

  • What are the fines if I am convicted?

  • Will I receive a point on my driving record if I am convicted for a violation of the cellular phone law?

  • Will a conviction appear on my driving record?

  • I drive a commercial vehicle and my phone has a "push-to-talk" feature that does not require me to place the phone to my ear, will I still be required to use a hands-free device?

  • I drive a commercial pickup truck, may I use a two-way radio while driving?

  • May I use the speakerphone feature and hold the phone in my hand, but not next to my ear?

  • My car has a built-in hands-free mobile phone feature. Is this adequate or do I have to buy additional equipment?

  • Can I send a text message on my phone or Personal Digital Assistant (PDA) while driving?

  • Are passengers covered by this law?

  • Can I obtain a copy of my criminal history record from the police department?

  • How do I obtain a copy of a police report?

  • Does the Galt Police Department offer Live Scan services?

  • How do I obtain a restraining order?

  • If it is daylight and raining and I have my windshield wipers on, do I have to have my headlights on?

  • Do I have to have a front plate on my vehicle?

  • Can I put after-market widow tinting on my vehicle?

  • Is it my responsibility to remove graffiti on my property?

  • What happens to unclaimed property?

  • My firearm was taken for safekeeping or evidence, how can I get it back?

  • My property was taken for safekeeping or evidence, how can I get it back?

  • May I use a cellular phone with a hands-free device if I am under 18?

  • If I am under 18, can a peace officer stop me if he/she suspects I am using a cellular phone or other mobile service device?

  • Why is the law stricter for provisional drivers?

  • Can my parents give me permission to allow me to use my cellular phone when driving?

  • If I am emancipated, does the restriction apply to me?

  • If I have my parent(s) or someone age 25 years or older in the car with me, may I use my cellular phone while driving?

  • Will the restriction appear on my provisional license?

  • If my car has a built in hands-free phone feature, may I use it while driving?

  • When did the cellular phone laws take effect?

  • How do I find out about energy efficiency assistance programs for homes and businesses in Galt?

  • How do I dispose of unused pharmaceuticals and over-the-counter medications responsibly?

  • What is the address for City Hall?

  • What is the City Hall phone number? Fax number?

  • Do City of Galt residents pay any special taxes or fees?

  • What is the fee for returned checks and returned automatic payments?

  • Do you have any information on schools?

  • I am moving to a house in Galt, how do I start up utility service?

  • Where do I sign up for electric, gas, and telephone service?

  • What charges are included in the City of Galt utility bill?

  • What is the mailing address for payments?

  • Where is the drop box located?

  • When are utility bills due?

  • When are late fees posted?

  • What is the late fee amount?

  • Why is my neighbor's water bill different than mine when we both receive water from the City of Galt?

  • If my home is vacant do I still have to pay Utility fees?

  • Do you offer a senior discount for water rates?

  • What accommodations are being made for people on fixed incomes who just can't afford a rate increase?

  • Does the public have a say in rate levels?

  • Are people told about rate increases in advance?

  • The bi-monthly bill amount is too large - can we be billed monthly?

  • Is it possible to pay this bill via automatic deduction?

  • What happens if I can't pay?

  • Is it customary for the tenant or the owner to receive the utility bill?

  • Is a security deposit required?

  • Is a new tenant responsible for past due amounts on the utility bill prior to their occupancy date?

  • What time period is my bill for?

  • How do I close my account?

  • What does it mean when it says my auto debit is in "prenote"?

  • What is the purpose of the wastewater treatment plant upgrade fee?

  • How much will the upgrade cost?

  • Will new development benefit from this fee?

  • What is the difference between "upgrade" and "expansion"?

  • Will rates increase in the future?

  • How was my wastewater treatment plant upgrade fee determined?

  • What will happen if the City does not upgrade the wastewater treatment plant?

  • Is there a fee or cost for EFT?

  • Can I choose when the EFT happens?

  • Can I use EFT to pay my bill monthly?

  • If I use EFT, can I decide how much to pay?

  • I don't have a checking account, can I use my savings account?

  • I'm a tenant paying the utilities, can I pay via EFT?

  • How long will EFT sign-up take?

  • Can the voided check I included with my application be returned to me?

  • I just signed up for EFT, but there's nothing saying anything about EFT on my bill, should I still send in a payment?

  • How can I tell if my account is paid by EFT?

  • Can I EFT from my credit card or ATM card?

  • Can I have EFT if I am on a metered account?

  • If I have a credit amount due will you still EFT?

  • Are collection service costs based on garbage container size?

  • Why do I have to pay for services I don't even need, like green waste pick up?

  • My garbage, yard and garden or recycle can is missing and/or broken. How can I get a new one?

  • My garbage cans weren't picked up. Who do I contact?

  • How can I get a temporary dumpster for my home?

  • How can I get a container for my lawn clippings and yard waste?

  • How do I get residential garbage services started?

  • Who do I call about changes in garbage service, misses, extras, billings, damaged carts, stops in service?

  • Where do I go for a seller's permit for my business license?

  • How much is a business license?

  • Who should I call if I want to start a business out of my home?

  • Where can I obtain a fictitious business name statement?

  • Where can I find a copy of the City's Adopted Budget?

  • I received a public hearing notice in the mail. What does this mean?

  • What is the zoning on my property?

  • What is my Assesor Parcel Number (APN)?

  • What are "Setbacks"?

  • Where can I dispose of used oil and used oil filters?

  • Does the City have a curbside pick-up program?

  • Where can I dispose of Household Hazardous Waste (HHW)?

  • Where do I obtain information regarding solid waste collection?

  • When will my street be resurfaced?

  • When will the Street Sweeper clean my street?

  • How can we get sidewalks clear of low hanging trees?

  • May I push leaves and dirt into the street for the sweeper to remove?

  • How do I get my sidewalk repaired?

  • May I leave piles of topsoil or bark on the street or sidewalk for a home improvement project?

  • Can I set my basketball hoop on the street for my children?

  • A streetlight has been out on my street for two months. Why hasn’t the City repaired it yet?

  • What materials do I need to bring with me to the Engineering Division in order to apply for a permit?

  • What are the minimum requirements for residential driveways/parkway areas?

  • Who is responsible for maintaining or replacing the sidewalk in front of my home/business?

  • When is the best time of year to prune/trim my trees?

  • What makes a pothole?

  • Why do so many potholes occur in the winter and spring?

  • Who can I call to report a pothole?

  • Once I report a pothole, how long does it take to get it fixed?

  • How are potholes and utility trenches repaired?

  • Do some roads have more potholes than others?

  • Can anything be done to prevent potholes?

  • How can I volunteer to help the City be a better place to live and work?

  • Does the City add fluoride to its water?

  • I am trying to program my new water softener - What is the hardness of Galt water?

  • Can we have a STOP sign to control speeding?

  • Does the City install speed humps or bumps?

  • Can we have “SLOW CHILDREN AT PLAY” signs?

  • Why am I waiting at a red light when there is no cross traffic?

  • Can we have a crosswalk?

  • Can you lower the speed limit so everyone will drive slower?

  • My street name sign is missing. Can the City install one?

  • I got a speeding ticket by a policeman using a radar gun. Is that legal?

  • I can’t see down the street because cars park right next to my driveway. What can be done?

  • Employees of other local businesses park in front of my business. Can I get limited time parking signs installed?

  • What can I do about cars and trucks parked in front of my house?

  • What effect is the new NPDES wastewater permit going to have on me?

  • What are we “required” to do with this new permit that is going to cost so much?

  • How can these enormous cost increases happen?

  • I pay a stormwater fee. What does this money pay for?

  • Why do I pay a drainage maintenance fee when I don’t have ditches or drain inlets on or near my property?

  • My gutter is flooded at the drain inlet on the street. How do I get this unplugged?

  • Why is my neighbor’s water bill different than mine when we both receive water from the City of Galt?

  • What can I do to conserve water?

  • I’ve read several articles lately on water quality. How do I know my drinking water is safe?

  • I have brown water coming out of my faucets and in my toilets. Can the City come out and fix the problem?

  • What do I do if I need to report a sewer mainline blockage or other sewer maintenance?

  • My plumber said there is a problem with my sewer and that the City will fix it. Is this true?

  • I called my plumber out to fix a sewer stoppage. He said the blockage is on the City’s side. Will the City clear the blockage and who will pay my plumber bill?

  • There are tree roots in my line, apparently from my yard tree. My plumber says the line must be broken, and he wants a lot of money to fix it. What should I do?

  • Can my plumber work on my sewer line?

  • What kind of pipe can I use to repair my sewer line?

  • What type of permit is required?

  • Why are wastewater rates increasing so quickly?

  • Is there anything we can do to ease the burden of higher rates?

  • What is the purpose of this rate increase?

  • Why now?

  • How much will the upgrade cost?

  • Will new development benefit from this fee?

  • What is the difference between "upgrade" and "expansion"?

  • Will rates increase in the future?

  • What will happen if the City does not upgrade the wastewater treatment plant?

  • What is the difference between the Galt Market from Tuesday to Wednesday?

  • Is there a ATM located at the Galt Market?

  • How do I become a Galt Market vendor?

  • Who do I call for business license information and/or application?

  • Where do I go for a passport?

  • I want to sell fireworks. What do I do?

  • I have a public records request, what do I do?

  • Do you have a notary public available for the public? What do they charge?

  • Where can I find the Sacramento County Court?

  • Where do I go for property/tax information?

  • Where can I get a marriage license, birth/death certificate?

  • How do I receive unemployment benefits?

  • Do you provide special testing for applicants with disabilities?

  • How do I change my address?

  • How do I take an exam for the City of Galt?

  • What is the status of my application, am I still on the list?

  • Can I turn in an application before the job is open?

  • How do I send my resume?

  • Are applications available on-line?

  • How can I find out about job opportunities for the City of Galt?

  • Can I view the City’s salary table, job descriptions and MOU”s?