I am moving to a house in Galt, how do I start up utility service?
Contact the Utility Billing section of the Finance Department at 209-366-7150. You can also download a utility application form and bring it with you to the Finance Department located at 380 Civic Drive.
When are utility bills due?
Bills are due when received, but must be paid by the fifth of odd numbered months to avoid delinquent charges.
Do you offer a senior discount for water rates?
Unfortunately, it is not legally possible to offer discounted rates to senior residents without making up the discount from some other source. State law (Proposition 218) requires that all residents be charged equally for the actual cost of a service.
The bi-monthly bill amount is too large - can we be billed monthly?
Monthly billing is not available, however customers can make monthly payments via direct payment or on their own as well.
Is a security deposit required?
Yes, but may be waived with proof of good credit. A deposit will be required if service is disconnected for lack of payment (a one-time hardship waiver is available).
How do I close my account?
Call the Finance Department at 209-366-7150. Owners are responsible for account until close of escrow.
Is there a fee or cost for EFT?
No. EFT is a free service.
Can I use EFT to pay my bill monthly?
Yes. If you are a regular bi-monthly customer, the EFT will be withdrawn from your bank account on the 5th of each month or next business day.
How can I get a temporary dumpster for my home?
Contact California Waste Removal Systems at 209-369-6887.
Who do I call about changes in garbage service, misses, extras, billings, damaged carts, stops in service?
Call the Finance Department at 209-366-7150 for billing questions, start and stops in service. Questions regarding misses, extra or damaged carts, contact California Waste Removal Systems at 209-369-6887.
Where can I find a copy of the City's Adopted Budget?
A copy of the current Adopted Budget in its entirety is available online, at the City Clerk’s Office and the Marian O. Lawrence Library.