Frequently Asked Questions

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Expand/Contract Questions and Answers

  • I am moving to a house in Galt, how do I start up utility service?

  • When are utility bills due?

  • Do you offer a senior discount for water rates?

  • The bi-monthly bill amount is too large - can we be billed monthly?

  • Is a security deposit required?

  • How do I close my account?

  • Is there a fee or cost for EFT?

  • Can I use EFT to pay my bill monthly?

  • How can I get a temporary dumpster for my home?

  • Who do I call about changes in garbage service, misses, extras, billings, damaged carts, stops in service?

  • Where can I find a copy of the City's Adopted Budget?