The Facilities Maintenance Division is responsible for water distribution operations and maintenance, which includes water transmission mains and service laterals to the meter. All Facilities Maintenance staff are certified by the State Department of Public Health as Water Distribution Operators.
The responsibility of water service laterals is covered under Title 13 of the Galt Municipal Code. Section 13.08.100, where premises are connected to the City water mains, it is the responsibility of the property owner, at the owner's expense, to maintain the water service lateral from the premises to the City owned service connection box. Such maintenance shall include the removal of tree roots and the protection of the service box. The service box lid shall be kept free of turf and dirt and be accessible from the sidewalk. No fence or other obstruction shall separate the service box from the sidewalk or street curb. The property owner is also responsible for repairs of the lateral line within the property boundaries. The City will repair damaged and deteriorated lateral lines in the City right-of-way at City expense, unless such damage was caused by the property owner. (Ord. 2004-07, Added, 10/19/2004)
If you believe you have a leak and are unsure whether it is on the private or public side, call the Public Works Department at 366-7260 during regular business hours. Facilities Maintenance staff will investigate to determine responsibility. If the leak is on the City side and is not the result of negligence on the part of the property owner, staff will perform repairs at no cost to the property owner.