Frequently Asked Questions

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Expand/Contract Questions and Answers

  • When will my street be resurfaced?

  • When will the Street Sweeper clean my street?

  • How can we get sidewalks clear of low hanging trees?

  • May I push leaves and dirt into the street for the sweeper to remove?

  • How do I get my sidewalk repaired?

  • May I leave piles of topsoil or bark on the street or sidewalk for a home improvement project?

  • Can I set my basketball hoop on the street for my children?

  • A streetlight has been out on my street for two months. Why hasn’t the City repaired it yet?

  • What materials do I need to bring with me to the Engineering Division in order to apply for a permit?

  • What are the minimum requirements for residential driveways/parkway areas?

  • Who is responsible for maintaining or replacing the sidewalk in front of my home/business?

  • When is the best time of year to prune/trim my trees?

  • What makes a pothole?

  • Why do so many potholes occur in the winter and spring?

  • Who can I call to report a pothole?

  • Once I report a pothole, how long does it take to get it fixed?

  • How are potholes and utility trenches repaired?

  • Do some roads have more potholes than others?

  • Can anything be done to prevent potholes?

  • Does the City add fluoride to its water?

  • I am trying to program my new water softener - What is the hardness of Galt water?

  • Can we have a STOP sign to control speeding?

  • Does the City install speed humps or bumps?

  • Can we have “SLOW CHILDREN AT PLAY” signs?

  • Why am I waiting at a red light when there is no cross traffic?

  • Can we have a crosswalk?

  • Can you lower the speed limit so everyone will drive slower?

  • My street name sign is missing. Can the City install one?

  • I got a speeding ticket by a policeman using a radar gun. Is that legal?

  • I can’t see down the street because cars park right next to my driveway. What can be done?

  • Employees of other local businesses park in front of my business. Can I get limited time parking signs installed?

  • What can I do about cars and trucks parked in front of my house?

  • What effect is the new NPDES wastewater permit going to have on me?

  • What are we “required” to do with this new permit that is going to cost so much?

  • How can these enormous cost increases happen?

  • I pay a stormwater fee. What does this money pay for?

  • Why do I pay a drainage maintenance fee when I don’t have ditches or drain inlets on or near my property?

  • My gutter is flooded at the drain inlet on the street. How do I get this unplugged?

  • Why is my neighbor’s water bill different than mine when we both receive water from the City of Galt?

  • What can I do to conserve water?

  • I’ve read several articles lately on water quality. How do I know my drinking water is safe?

  • I have brown water coming out of my faucets and in my toilets. Can the City come out and fix the problem?

  • What do I do if I need to report a sewer mainline blockage or other sewer maintenance?

  • My plumber said there is a problem with my sewer and that the City will fix it. Is this true?

  • I called my plumber out to fix a sewer stoppage. He said the blockage is on the City’s side. Will the City clear the blockage and who will pay my plumber bill?

  • There are tree roots in my line, apparently from my yard tree. My plumber says the line must be broken, and he wants a lot of money to fix it. What should I do?

  • Can my plumber work on my sewer line?

  • What kind of pipe can I use to repair my sewer line?

  • What type of permit is required?

  • Why are wastewater rates increasing so quickly?

  • Is there anything we can do to ease the burden of higher rates?

  • What is the purpose of this rate increase?

  • Why now?

  • How much will the upgrade cost?

  • Will new development benefit from this fee?

  • What is the difference between "upgrade" and "expansion"?

  • Will rates increase in the future?

  • What will happen if the City does not upgrade the wastewater treatment plant?